Caterpillar Sofa

Welcome Within is inspired by home decor from past eras. We provide unique designs with a mix of styles, giving you the opportunity to create your dream space.

Our mission is to provide high quality and affordable home decor, and we're committed to making sure every piece feels like it's meant for you. We believe in the power of design—ensuring that when it comes to creating your dream home, there are no limits.

At Welcome Within, we believe that everyone deserves access to great design—whether they're just starting out or they've been collecting pieces for decades. That's why we offer a wide range of styles at different price points so everyone can find something they love. 

We use a variety of shipping methods to get your orders to you in as fast and secure as we can. We work with multiple shipping companies and utilise different modes of transport, allowing us to send our products to our customers worldwide more efficiently. 

As our products range from being ready to ship instantly or made to order, specific shipping times are listed on the product pages for each item. 

Our furniture is shipped by sea, which means tracking will become available when it arrives at your local port. You will recieve a shipping update when this happens and the order has been processed at the port.

All shipping times are estimates due to high demand with carrier partners at the present time. Welcome Within will not refund for a delayed order or an order already in transit as we cannot control carrier delays.

Delivery dates are estimates and may arrive earlier or later depending on the carrier service and any unforseen circumstances. While we cannot offer you an exact date of delivery, please reach out to us so we can help you to narrow down this time frame of when you will recieve your order.

For more information on shipping please refer to our FAQ page, if this fails to answer your questions please get in touch with us at contact@welcomewithin.co.

We hope that you're in love with your purchase from us, but in the event that you would like to return an item we can help. We offer free returns Worldwide!

If you are not completely satisfied with your purchase, please contact us at contact@welcomewithin.co to return within 30 days of the delivery date, with proof of purchase.

The process of making a return can be started within 30 days of delivery of your order and we will offer a full refund to your original payment method once we have recieved the returned item at our warehouse.

Welcome Within reserves the right to refuse returns or item exchanges that are not in perfect condition due to damage caused by the client. 

Items that have been made to order, or are under the Furniture catergory are not able to be returned or exchanged due to the custom nature of their production.

If you would like to commence a return please email us at contact@welcomewithin.co and we will provide you with next steps to recieve your refund. Thank you!